Shipping and Returns:
We normally ship via UPS. Once we ship your order, we will email you a UPS tracking number and estimated delivery time. However, we do reserve the right to change shipping vendors if needed.
You may check shipping prices before you check out.
Ellis Bros. Pecans stands by all our products, and we assure your satisfaction. If you have any issues or need to return items, please contact us via email or call our offices 800-635-0616.
There is a strong possibility that chocolate items being shipped between the months of May through September will melt due to high temperatures suffered in transport. Therefore, we will not be able to ship our chocolate products again until October 1, 2013 . We have many great items that are better suited for shipping during these months.